Privacy Policy
Buggy Tours Cozumel S.A.S. de C.V., located at C. 10 Sur 198, Col. Andrés, Postal Code 77664, Cozumel, Quintana Roo, with the email address buggytourscozumel@gmail.com and telephone number +52 987 141 5239, is responsible for the use and protection of your personal data. Regarding this matter, we inform you of the following:
The processing of the personal data you provide to us is carried out in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), its Regulations, and other applicable legal provisions.
Purposes of Personal Data Processing
The personal data we collect from you will be used for the following primary purposes, which are necessary for the proper provision of our tourism services:
- To identify the client and/or passenger.
- To manage, confirm, and administer tour reservations.
- To coordinate customer arrival and departure logistics.
- To verify the information necessary for the correct provision of the service.
- To provide assistance, communication, and follow-up before, during, and after the contracted tour.
Additionally, and provided that you do not express your opposition, your personal data may be used for the following secondary purposes:
- Sending promotional information.
- Communicating new tours, promotions, or experiences.
- Service quality assessment.
If you do not wish for your personal data to be used for these secondary purposes, you may state this by sending an email to buggytourscozumel@gmail.com.
Personal Data Collected
To fulfill the purposes described above, we may collect the following personal data:
- Full name
- Age
- Passport number
- Arrival date and time
- Mode of transport (plane or ferry)
- Name of the flight, boat, or transport method
- Name of the tour or route contracted
Buggy Tours Cozumel S.A.S. de C.V. does not collect sensitive personal data.
Limitation of Use or Disclosure of Personal Data
You may limit the use or disclosure of your personal data by sending a request to the following email address: 📧 buggytourscozumel@gmail.com
ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data. To exercise any of the ARCO Rights, you must send your request to the email address: 📧 buggytourscozumel@gmail.com
The request must contain your full name, the specific right you wish to exercise, and a means of contact to communicate the response to you.
Revocation of Consent
You may revoke the consent granted for the processing of your personal data at any time by sending a request to the email address indicated above. However, please note that revocation may result in the inability to continue providing the contracted service.
Changes to the Privacy Notice
Buggy Tours Cozumel S.A.S. de C.V. reserves the right to modify or update this Privacy Notice at any time. Any modification will be published on this same website.
Consent
By using this website and providing your personal data, you acknowledge that you have read and accepted this Privacy Notice.
Last updated: October 1, 2025