General Questions
You can easily book online or through WhatsApp. Once availability is confirmed, you’ll receive all the details and your meeting point information.
Payment is required at the time of booking to secure your spot. We accept credit/debit cards and electronic transfers.
Yes! You can cancel or reschedule up to 24 hours in advance at no cost. After that time, fees may apply. If bad weather prevents the tour from operating, you’ll receive a full refund.
No worries — we’ll adjust your booking with no penalty or offer a full refund if your ship doesn’t dock in Cozumel.
Yes! We offer pick-up and drop-off from your hotel, the ferry terminal, or the cruise port.
Bring a swimsuit, towel, biodegradable sunscreen, sunglasses, hat, and comfortable clothes. Don’t forget your driver’s license if you’re driving.
Absolutely! There are plenty of photo and video opportunities. Just make sure your gear is secured while driving.
(Except on the catamaran tour.)
Not at all. Our vehicles are automatic and easy to drive. You only need a valid driver’s license.
At the moment, we don’t offer individual bookings. A minimum of two people is required per tour.
Yes, kids are welcome! The minimum age depends on the tour:
- Buggy: All ages welcome.
- ATV: Ages 9 and up (as passengers).
- Catamaran: All ages welcome.
For safety reasons, we don’t recommend buggy tours for pregnant women or guests with recent injuries or back problems.
Yes! Most tours include lunch and beverages. Alcoholic drinks are available at specific stops, depending on the tour.
Yes, there are bathrooms and changing areas at the main stops — especially at the beach club or on the catamaran.
If the weather makes it unsafe to operate, you’ll be able to reschedule or receive a full refund.
Not necessarily. Water activities like snorkeling are optional, and life jackets are always available.
It depends on the experience, but most tours last about 5 hours.
Most of our tours are private — just you, your friends, or your family. (Except for the catamaran tour.)
No. For safety and insurance reasons, only licensed drivers may operate the vehicles.
Yes, all tours include liability insurance and basic assistance during the activity.
Please arrive 15 minutes early. If the tour has already departed, we can’t guarantee rescheduling without a fee.